Check & Track Your Order

Check the status of purchases made online, over the phone or with an independent sales representative. If your order has shipped, get tracking details for UPS or USPS.

And provide at least one of the following:

Sharpening & Repair Order Status

We’re currently processing packages received before .

Once we receive your package in Olean, New York, please allow 2-3 weeks for the return of your products. Packages sent to Cutco for sharpening will initially show as pending until the service is complete. Keep in mind that while tracking may show we have received your package, service may not have started.