Once we receive your knives in Olean, N.Y., our product care team will service your Cutco and ship it back to you within one to two weeks. Thank you for being part of the Cutco family. All Cutco Products are backed by The Forever Guarantee.
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Sharpening: The cost of sharpening is FREE, however, there is a nominal return shipping/handling fee of: 1-5 items ($10.00) / 6-10 items ($12.00) / 11-25 items ($14.00) / 26-40 items ($17.00) *40 item limit per service order. Repairs: Return shipping and handling fee applies to all serviced product. You may pay your return shipping fee by check or credit card. The fee could be waived or reduced if an item is deemed substandard or unserviceable due to materials or craftsmanship.
Sometimes it's necessary to replace vintage (pre-1980) products with our current style at no additional charge to you, unless informed not to.
Sharpening: The cost of sharpening is FREE, however, there is a nominal return shipping/handling fee of: 1-5 items ($10.00) / 6-10 items ($12.00) / 11-25 items ($14.00) / 26-40 items ($17.00) *40 item limit per service order. Repairs: Return shipping and handling fee will be waived for product determined to be defective from materials or craftsmanship. You may pay for your return shipping by check or credit card.
Your Estimated Return Shipping Fee:
The final cost may vary depending on the quantity of items we receive.
Items for sharpening or repair:
Credit card OR check
Review customer details, products for service, payment info, and submit your request.